Privacy Policy

1. Information We Collect

We collect the following types of information to provide you with a smooth shopping experience:

a. Personal Information

When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment partners)

b. Device Information

When you visit our site, we automatically collect information such as:

  • IP address

  • Browser type

  • Time zone

  • Cookies and other tracking data about how you interact with our store

c. Marketing Data

If you subscribe to our newsletter or SMS updates, we may collect your contact information for promotional purposes.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Communicate with you about your orders, returns, or account

  • Send marketing emails or messages (only if you have opted in)

  • Improve our products, website, and customer experience

  • Prevent fraud and maintain security

3. Sharing Your Information

We do not sell or rent your personal data.
However, we may share it with trusted third parties to help us operate our business:

  • Shopify: Our eCommerce platform that powers our store

  • Payment gateways: To process secure payments (like Razorpay, PayPal, etc.)

  • Shipping partners: To deliver your orders safely

  • Analytics tools: Like Google Analytics to understand website performance

Each partner only uses your data as necessary to perform their specific services.

4. Cookies

Cookies are small files that store information about your browsing session.
We use cookies to:

  • Keep your cart items saved

  • Remember your preferences

  • Improve site functionality and performance

You can disable cookies anytime through your browser settings, but some parts of our website may not work properly if you do.

5. Data Security

We use industry-standard security measures to protect your information.
All transactions are processed over secure SSL connections, and payment data is encrypted.
However, please note that no online platform is 100% secure, and you share information at your own risk.

6. Your Rights

Depending on your location, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw marketing consent at any time

  • Request details about how we process your information

To exercise these rights, contact us at hello@chemisteejeans.com.

7. Retention of Data

We retain your personal information only as long as necessary:

  • To fulfill the purpose it was collected for

  • To comply with legal obligations

  • To resolve disputes and enforce agreements

8. Third-Party Links

Our website may contain links to third-party sites (e.g., Instagram, Facebook, etc.).
We are not responsible for the privacy practices of these external websites. Please review their policies before sharing any information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

📧 Email: hello@chemisteejeans.com
🌐 Website: www.chemisteejeans.com
🏢 Brand: Chemistee Jeans